OUR STORES

VISIT OUR NEW
STORE IN NOTTINGHAM, UK

148 Sneinton Dale, Nottingham
NG2 4HJ, UK

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are your shipping options and rates?

We offer a variety of shipping options, including standard and expedited shipping. Shipping rates and delivery times vary depending on your location and the selected shipping method. For detailed information on shipping options and rates, please refer to our Shipping Policy or contact our customer service team for assistance.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange. Please visit our Returns & Exchanges page for detailed instructions and eligibility criteria.

How can I track my order?

Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimated delivery date. If you have any further questions about your order, feel free to reach out to our customer service team for assistance.

Do you offer customization or personalization services?

Yes, we offer customized products tailored to your specific requirements. Please note that pricing will vary based on your individual needs. Our team is professionally equipped to meet your expectations.

Are your products covered by a warranty?

Yes, many of our products are covered by a manufacturer’s warranty against defects in materials and workmanship. The duration and terms of the warranty may vary depending on the product. Please refer to the product description or contact our customer service team for more information regarding warranties.

INFORMATION ABOUT US

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